NSW Health moves to ServiceNow vaccine management system – Strategy – Software

Maria J. Danford

NSW Health-run vaccination centres are migrating to a new ServiceNow-centered vaccination management process right after the computer software large won a $6.three million offer.

eHealth NSW discovered the two-12 months deal with ServiceNow for its Vaccination Administration Management (VAM) platform very last week.

VAM, which to start with went live in June, is replacing CoVax, a stopgap answer formulated in-home above 21 small business days before this 12 months with aid from Microsoft, DGL and Whispir.

CoVax went live in February at South Western Sydney Regional Health District (LHD) to help the frontline worker vaccinations and, by August, had expanded to all but 3 LHDs and speciality networks.

VAM was configured and executed in just ten small business days in anticipation for the accelerated vaccine rollout in the next half of 2021.

An eHealth NSW spokesperson informed iTnews that the ServiceNow platform “ensures scalability and relieve of use and is built to control the complete vaccination administration”.

It is utilised to book an appointment, keep track of vaccination doses, record clinical information and facts, control clinic workflows and interface with the Australian Immunisation Register operated by Solutions Australia.

NSW Health main information and facts officer Zoran Bolevich has also beforehand explained that the process has “simplified and automatic workflows in between directors, clinicians and patients”.

Vaccination centres that had been beforehand making use of CoVax are now remaining progressively migrated to VAM, a sophisticated procedure as updates proceed to be created and utilization remains substantial.

Though the rollout is continuing, eHealth NSW very last thirty day period explained “appointments have presently productive transitioned from quite a few live clinics, and velocity and efficiency of this procedure carries on to improve”.

Earlier this 12 months, Victoria entered a six-thirty day period deal of related price with Microsoft for its Covid vaccine management platform.

Tasmania has rolled out an Oracle overall health management process to allow for inhabitants to book vaccination appointments on the net.

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