Govt web sites using the web hosting and material administration method GovCMS withstood record targeted traffic in the course of the peak of COVID-19, as Australians scrambled to come across trustworthy resources of information and facts.
At the peak of the general public overall health response, the open supply Drupal-based mostly platform, which authorities companies are more and more using for their website channels, managed as many as 100,000 pageviews each minute and up to 187,000 concurrent customers at a time.
The most visited webpage was understandably the overall health.gov.au web-site, which experienced a 760 p.c maximize in targeted traffic, and on just one working day – most likely when the authorities ramped up its general public overall health response in March – recorded 6 million visits.
Regardless of the huge spike in targeted traffic, which heath.gov.au technological solution owner Danni Marlow reported was “typically … up to 20,000 concurrent users”, the GovCMS website managed to continue to keep webpage load time under 2.seven seconds.
“GovCMS’ sturdy tooling authorized us to seamlessly deploy developments at any time of the working day, which include in the course of peak occasions. This authorized us to continue being responsive to modifying demands,” she reported.
“We usually deploy IT updates in the course of intervals of low targeted traffic which we could not do in the course of the pandemic. We ended up deploying updates when we required to and it was seamless meaning customers could constantly obtain the most up-to-day information and facts.”
Products and services Australia’s web-site also held up under a 650 p.c targeted traffic spike, which is much more than can be reported for myGov which crashed in the wake of a coronavirus induced economic slowdown in advance of it was bolstered.
Products and services Australia communications typical supervisor Susie Smith reported the company was capable to reach this for serviceaustralia.gov.au by operating closely with the GovCMS group to maximize database capacity.
“In a incredibly limited timeframe, and under considerable stress, they seamlessly executed a database upscale with no downtime,” she reported.
“This tremendously enhanced the general performance of the web-site. This supported true individuals and their ability to care for on their own and their households.”
Other main GovCMS web sites to experience huge targeted traffic improves include things like Clever Traveller, the Victorian Division of Health and Human Products and services, Safe Perform Australia, and SA’s Division of Schooling.
Whilst the platform is intended to quickly scale up in the course of spikes in targeted traffic, the unprecedented volumes saw the need to have for the GovCMS group to double down with additional resources.
“We had web-site engineers standing by to ensure the platform remained stable,” GovCMS founder and the Division of Finance’s online expert services assistant secretary Sharyn Clarkson reported.
The GovCMS group also supported companies by forming “surge teams” to guide companies to publish information and facts relating to the coronavirus pandemic, especially in anticipation of main announcements.
“These are unprecedented occasions, the volumes surely examined us, but in the long run proved the toughness and functionality of GovCMS,” Clarkson reported.
“I’m delighted with the dependability and assist we have been capable to provide companies, it ensured Australians had been capable to obtain information and facts to continue to keep on their own safe.”
GovCMS turned a CMS choice for companies to reduce costs and ache points for companies providing website channels in 2015, nevertheless web sites had been mostly more compact, less intricate web sites.
Because then the platform has expanded to go over a wider selection of expert services and web hosting alternatives, which include both equally SaaS and PaaS web hosting on Amazon World wide web Products and services by way of its service provider Salsa Digital.
GovCMS currently hosts much more than 327 web sites for ninety six companies across the federal, condition and regional authorities ranges, when a further 46 websites are in enhancement.