The Token Woman, book review: How to handle common workplace irritations


The Token Lady: A Guide to Thriving as a Feminine Chief in Sales • By Cheryl Stookes • FriesenPress • 78 webpages • ISBN 978-1525586804 •  £13.ninety nine / $seventeen.99   

“I seemed about the area wanting to know when the token woman was likely to present up. Then I realized… she was me.” 

Sales, notably in the technological know-how industry, is nonetheless generally male dominated. Getting labored her way up from IT phone sales rep to vice president, Cheryl Stookes has a lot of encounter of becoming the token woman — and, in The Token Lady: A Guide to Thriving as a Feminine Chief in Sales, some assistance for other folks likely by the same point.  

Many gals will recognise the emotion of becoming an underqualified imposter, will acquire responses about how to current them selves, will marvel how to handle challenging situations like needing to fire another person, and will want to communicate up about leaders who belittle colleagues taking parental go away. But this quickly 78-web page read through is just as most likely to be beneficial to male audience, because most of the assistance isn’t really distinct to gals. 

If The Token Lady has a flaw, it is how understated it is about discrimination, the challenges facing those employed to boost variety without equal endeavours becoming created to transform firm tradition, or the strain of coping with mansplaining and ‘manstealing’. The latter is Stookes’s apposite expression for a guy dismissing a woman’s suggestion in a meeting, only to current it as their own strategy a handful of minutes later on, taking the credit history when absolutely everyone likes it. 

Rather, in considerably the same way that the e-book title puts a optimistic spin on a usually detrimental encounter, Stookes concentrates on remaining cheerful and giving functional solutions for leaders and colleagues, illustrated with anecdotes from her own vocation. 

Women of all ages who have repeatedly encountered mansplaining without the reward of a supportive (male) manager backing them wholeheartedly to notify the offender what they’re performing wrong could be a minor envious. But only hearing how common tough situations are will assistance audience with identical challenges experience considerably less isolated. You can find assistance for dealing with these challenges, as effectively as for stepping up as a manager, all of which is applicable commonly beyond sales (or indeed, the technological know-how industry). 

Replying to manstealers as if they have been championing the strategy of the man or woman who at first recommended it isn’t really just a delicate way of restoring credit history to its rightful operator it can also assistance produce a tradition in which absolutely everyone acknowledges and credits contributions. “If a little something usually takes a lot more than a few e-mail to get settled, it is time to choose up the phone” is a practical reminder of an apparent training course of motion that is uncomplicated to fail to remember. 

The five amounts of issue resolving (from not knowing possibly the issue or the option, to reporting back again on which option best solved a issue) will be exceptionally beneficial, each for inexperienced administrators and for those who haven’t experienced a manager mentor them with this type of assistance. There are even tips for taking care of upward hidden in Stookes’s solutions for how a manager can get ready for a customer meeting that a a lot more junior staff asks them to join. And when it is significantly common to propose that improvisational comedy is practical planning for perform, it is wonderful to have that include a lot more than the ‘yes, and’ principle.  

SEE: Why bettering variety in cybersecurity is important for absolutely everyone

All the practical assistance does believe that the reader will be equipped to communicate up without serious effects. Stookes acknowledges that, as a white woman, there is discrimination she hasn’t faced, and she’s apparent about the value of variety and the require to contact out lousy behaviour and provide aid. 

While the gentle, pleasant and typically humorous tone of the e-book suits the concentration on beneficial tips rather than the discouraging ordeals that make the tips vital, not absolutely everyone will be equipped to preserve their ‘resting bitch face’ without it becoming vocation limiting. But if you are in a placement to put Stookes’s assistance into motion, you will obtain this a refreshing get on how to handle some common office irritations.

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Maria J. Danford

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